Hey everyone, I'm having a really frustrating issue with my PC. It stopped working after Ubisoft Connect froze it, and now it keeps resetting with a pop-up saying there's a problem that requires a restart. The error code I'm getting is a registry error. I've downloaded a Windows 10 ISO and created a bootable USB drive, but when I try to install it, the setup won't let me format or delete the system partition, giving me the 0x80042428 error. Any advice on how to fix this? Thanks so much!
2 Answers
It sounds like the 0x80042428 error means that your drive is read-only, which usually indicates it might be failing and could need replacement. You should check if it's under warranty since you mentioned it's pretty new.
To troubleshoot, boot from your Windows 10 USB and, at the setup screen, hit Shift+F10 to bring up the command prompt. Then, run these Diskpart commands to wipe your disk completely (make sure there's no important data left, as this will delete everything):
`diskpart`
`list disk`
`select disk 0`
`clean`
`exit`
After that, close the Command Prompt and back in the setup, choose 'unallocated space' to install Windows again.
Before you do that, are you sure you can access your data? If you need to save anything, you'll want to back it up to an external drive first, especially if it's your only disk!
Yikes, it's so new! If it's just a read-only issue, maybe there’s a chance to fix it. It might not be dead yet, so don't give up just yet!