Hey everyone, I'm having a really frustrating issue with my HP laptop. I've only got two personal accounts connected, and I've used this computer for school assignments before since my school Chromebook had so many blocks that made simple research a pain. Now, every time I try to sign into a Google service, like Drive or Play, it automatically redirects me to my school district's login page. The problem is, I can't use any external accounts, and since I've graduated, my school account is no longer accessible. I tried checking my settings (Settings > Accounts > Access for work or school), but I don't have any work or school account listed. Can anyone offer some guidance on how to fix this?
4 Answers
I figured it out! Thanks to everyone for the suggestions. I went to the three dots in the top right corner, deleted my browsing history, and cleared cookies and site data. I checked all the boxes except for passwords, and that did the trick! Just a heads up, I don't know if it will have any negative effects, but I didn't really care since I don't have much on this laptop.
Sounds like it might be still enrolled in their mobile device management system. You should definitely get in touch with the school IT department to see if they can help you out with that.
It sounds like you're stuck with some crazy restrictions. When you try to log in to Google, can you even choose another account? I thought there was usually a way to select a different account there.
You might want to reach out to your school for help with this! It's likely that your device is still registered in their system, and they may need to remove any restrictions.
Totally agree! They'll have to unenroll your device from their system.
I can select the account and even type in my password, but then it says my account doesn’t exist in the tenant for my school district.