Hey everyone, I upgraded my PC last month and since the beginning of June, I've been experiencing random Blue Screen of Death (BSOD) errors with the code "IRQL_NOT_LESS_OR_EQUAL". I've tried updating drivers (there was one missing, but even after fixing that, the issue persists), scanned the RAM without finding any hardware issues, and also experimented with some settings through the console. Just an hour ago, it crashed again while I was doing nothing intensive. I installed Bluescreenview, but I'm a bit lost on interpreting the results. I've seen some online mentions of unauthorized memory usage, but I really don't know how to fix this without doing a full reset (which I'm hesitant to try). Also, I found the folder with the DMP error files and would be happy to share if that helps diagnose the problem.
2 Answers
To get a better idea of the issue, it’s crucial to check your dump files, which are logs created during BSODs. If you can access Windows, see if there are dump files in the C:WindowsMinidump folder. If you find any, copy that folder to your desktop, zip it up by right-clicking and selecting 'Send to > Compressed (Zipped) folder', and upload it to a file sharing site like Mediafire or Catbox.moe. Having multiple dump files can help a lot for proper analysis. You can also follow this guide on setting Windows to create small memory dumps if you only have a few dumps available.
First off, make sure your BIOS is up to date. If you're able to navigate through the BIOS settings without issues, go ahead and update to the latest motherboard BIOS (you can find it on MSI's support page for your model). It's also a good idea to install the latest AMD Chipset Drivers from their official website. Just stick to the Chipset Driver and skip the other options, as those might create issues for some systems. After that, let's see if the crashes continue after these updates.
Thanks for the tips! I think the BIOS settings are stable since they don’t glitch at all. Also, I’ve read that some people suggest downgrading to an older BIOS version if it’s been a while since the last update. Is it safe to go for the latest version, or should I consider rolling back instead? I’m really on edge about messing with this because my PC is super important for me.