Last month, I signed up for an app with a 30-day free trial. I completely forgot to cancel before the trial ended, and now I'm struggling to get a refund from Apple. I tried to request one through the reportaproblem page, but their response was that my purchase doesn't meet the refund conditions, and their decision is final. Is there any way I can get my money back?
4 Answers
Honestly, forgetting to cancel isn't typically a valid reason for Apple to issue a refund. It’s tough love, but you might want to just chalk this one up as a lesson learned. Maybe set yourself a calendar reminder if you try any more trials!
Yep, once Apple denies the refund, that’s pretty much the end of the road unless you want to risk a chargeback. Just keep in mind that doing so could lead to the termination of your Apple account! Definitely a gamble.
In the future, it's wise to cancel any subscription trials as soon as you sign up. I mean, if you don’t even notice when it stops working, then maybe it wasn’t worth the money anyway. Better to stay on top of these things right from the get-go!
Unfortunately, if Apple has denied your refund and marked it as final, there’s not much else you can do in that particular case. You might want to reach out to Apple Support directly, or consider requesting a chargeback from your bank or credit card provider if you feel strongly about this.
Totally agree! I deleted the app, but forgot about the subscription, so now I'm really kicking myself.