I recently upgraded my GPU from a Geforce 1660ti AERO to a Ventus XS of the same model. The fan on my old card broke, so I thought this was a good time for a change. Before switching, I uninstalled the drivers and then reinstalled them after putting in the new card. Initially, everything seemed fine; I was even able to play BF 2024 without issues. However, the game crashed with what looked like a DirectX error. After that, I started experiencing boot-up errors, getting stuck on the startup screen. The error message referred to 'E:WindowsSystem32LogfilesSrtSrtTrail.txt', with the E drive being my additional SSD. I tried a bunch of troubleshooting steps but ultimately removed the SSD, which fixed the boot issue. I did a factory reset and clean installation of Windows, after which the new card performed better than the old one for a while. Yet, when I attempted to play a less demanding card game, I noticed some stuttering, and it crashed again, sending me back into a boot loop. The next day, everything seemed fine for a moment, but then I faced the same issue again. Could my power supply be the culprit? It seems like it might not be supplying enough power, especially since it worked fine for years before the upgrade. Any insight would be appreciated!
2 Answers
First off, you should probably check the Event Viewer and Reliability Monitor to see if they point to any driver or firmware issues. Make sure all your drivers are up to date. If you have AMD, go directly to their site to update chipset drivers; the same for Intel. Also, I recommend uninstalling your GPU drivers in safe mode using DDU and then reinstalling them. Sometimes Windows tries to reinstall drivers automatically, so it helps to turn off the internet during this time. Given the complexity of the situation, I would approach it methodically. Use some tools like OCCT or HWMonitor to monitor temperatures and perform stress tests on the CPU and GPU. If possible, try removing any extra RAM sticks or storage devices to eliminate potential culprits. Just because a low-end game caused a crash doesn't mean it couldn’t stress the hardware—it could be pushing high framerates that create issues.
Got it, keep me updated. Let me know if you find out any more details or need help troubleshooting!
Did you use DDU when uninstalling your GPU drivers, or just the Device Manager? That can make a difference. Also, check what power supply you’re using. Run 'sfc /scannow' and all the DISM commands in the command prompt as an admin to fix any corrupted files. That might help clear up some issues as well.
I only used Device Manager for the uninstallation. Here’s what I found regarding the power supply: https://imgur.com/a/QaqsVvJ. I tried resetting my PC, but I'm still having trouble getting past the Microsoft setup.
Make sure to keep me in the loop if you try more fixes!
This PC is a pre-built from about six years ago. I’ll check the link for the specs I have here: https://imgur.com/a/QaqsVvJ. Unfortunately, after resetting Windows, I still had trouble getting past the setup screen before locking back into the boot loop.