Help! My Browser Can’t Connect—Can’t Find the Server IP

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Asked By TechyTurtle77 On

I'm having a major issue with my laptop. Whenever I try to open a browser, I get an error message saying "Impossible to reach the website. Impossible to find the IP of the browser's server." This isn't the first time it's happened; it occurred once before and took me two weeks to fix after deleting all my Chrome extensions, which I thought might be the culprit. This time, the problem started gradually a few days ago. At first, I could browse for long periods, but now it occurs every few hours. Although restarting the laptop temporarily helps, it seems to be a consistent issue now. I should also mention that my Wi-Fi is working just fine. What steps can I take to resolve this?

2 Answers

Answered By HelpfulHarry42 On

Have you tried using a different browser? It might help to see if the issue is specific to Chrome or if it’s a wider problem with your internet connection.

TechyTurtle77 -

Yes, I tried other browsers, and they all have the same issue.

Answered By PingMasterJoe On

When you ping www.google.com, what do you get? It could help to diagnose if there’s a network problem or if it’s specifically your browsing setup.

TechyTurtle77 -

I got a response with no packet loss, so it seems like the connection is fine.

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