I'm having a frustrating issue where my PC crashes with a blue screen error every time I try to launch a game. The error message reads "CRITICAL_PROCESS_DIED (0xEF)." My PC boots up without any problems, but the moment I start playing a game, it crashes. Here are my specs:
- GPU: RTX 3090ti Nvidia Founders Edition
- CPU: AMD Ryzen 9 7900x 12-Core 24-Thread
- Motherboard: Gigabyte B650 Aorus Elite AX AM5
- RAM: Corsair Vengeance RGB DDR5 32GB 6400 MHz CL32 Intel XMP
- Case: Lain Li PC-011DX 011 Dynamic
- Case fans: Lain Li uni fan sl-infinity 120 RGB (3 total)
- AIO cooler: Lain Li Galahad AIO 360 RGB
- PSU: Corsair RM850x (2021) Fully Modular ATX 80 PLUS Gold
- SSD 1: Samsung 990 Pro M.2 (2TB)
- SSD 2: Samsung 990 Pro M.2 Heatsink Model (2TB)
I've already tried several troubleshooting steps:
- Uninstalled and reinstalled my graphic drivers
- Checked that Windows is fully up to date
- Used command prompt for commands like "sfc /scannow" and "chkdsk /f /r C:"
- Performed a system restore
- Ran a full scan in Windows
2 Answers
From my experience, a lot of BSODs can be linked to faulty drivers. Since you reinstalled your graphics drivers, you might want to check if your motherboard’s chipset drivers are also updated. Sometimes those can lead to issues during gaming.
It sounds like you need to check for dump files, which can provide insight into what's causing the BSOD. Try booting into Windows normally or in Safe Mode and look for files in C:WindowsMinidump. If you find any, zip them up and upload to a file sharing site. Also, you may want to configure Windows to create Small Memory Dumps for better analysis. You can find a guide on how to do that online. Having multiple dump files will really help in troubleshooting this issue.
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