I'm having a weird issue with my PC where the screen goes black unexpectedly while I'm gaming. Even though the screen goes dark, the PC stays on, with the GPU lights lit up and the CPU fan running. However, there's a yellowish-orange light on the motherboard. I've tried reseating the RAM, but that hasn't solved it. Here are my specs:
- AMD Ryzen 7 2700X
- 2 ROG STRIX RADEON RX 580
- Samsung SSD 970 EVO 1TB
- Crucial Ballistix 4x16GB DDR4 RAM
- ROG Strix X470-F Gaming
- Thermaltake TheTower900
- Rosewill Photon-1200 80+ Gold
My dad built this PC a while ago, and even he's stumped. I'd appreciate any help!
2 Answers
Have you checked for a specific error light on your motherboard? When the crash happens, does the light show VGA, CPU, or something else? If your PC turns off and then back on by itself after a few minutes, it might be overheating. Have you replaced the thermal paste on your CPU recently? That's something worth looking into. Another helpful step is to check the Event Viewer for critical error messages when the crashes occur. Let me know what you find!
I haven't changed the thermal paste since it was built 7 years ago. I’ll check the Event Viewer next time it happens. So far, it's been fine since I posted, but I've had 5 incidents in 2 days.
It sounds like you might have a power issue, especially if you're getting those Kernel-Power errors. Check your power supply connections, and make sure everything is seated properly. Also, running a stress test on your GPU and CPU can help identify if it's overheating or failing. If you haven't done so already, try replacing the thermal paste on your CPU; that could be a game changer!
Thanks for the advice! I'll look into the PSU connections and get on that thermal paste replacement. I just don't want to cause more problems if I can help it.
Definitely take your time with it. A clean thermal paste application can make a significant difference in heat management.
Yeah, those Kernel-Power errors you mentioned can definitely point to a power issue or problems with your hardware. Make sure all cables are secure, and consider trying a different PSU if you've got a spare.