I've been facing a frustrating issue over the last few days where my computer blue screens instantly whenever I launch a game. The error code displayed is WHEA_UNCORRECTABLE_ERROR, and I'm seeing different error codes every time, like 0x0000000000000010 and 0xFFFFD68B2F35F028. Initially, I thought it might be related to one of my SSDs, but after moving the game to a different SSD, the problem still persists. I'm really worried that it might be a deeper hardware issue, and I'm not sure what steps to take next to diagnose or fix this issue.
2 Answers
First things first, you should try to gather some dump files for a better analysis of the BSOD. You can check the C:WindowsMinidump folder after booting up normally or in Safe Mode. If there are any dump files there, zip them up and upload to a file-sharing site. Also, consider switching your dump type to Small Memory Dump in the settings, as that’ll help with future analysis. This link explains how to do that. Getting multiple crash logs can really help troubleshoot the issue!
It sounds like your issue might be linked to the NVMe SSD in your top m.2 slot. To fix this, ensure your motherboard BIOS is up to date and that your SSD has the latest firmware. Also, try reseating the SSD and check that it has proper airflow since heat can cause malfunctions. If that doesn’t work, consider relocating the SSD to another m.2 slot if available. If you don’t see any improvement, it might be time to think about replacing the drive.
How can I check if my motherboard's BIOS is updated? Any specific steps?