Help! My PC Keeps Crashing After a Bluetooth Driver Update

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Asked By SunnyDayz92 On

I updated my Bluetooth drivers since my Bluetooth was disabled and I couldn't turn it back on. However, after I restarted my PC, it consistently shows a blue screen of death (BSOD) every time I boot up on the desktop. The stop code I get is PAGE_FAULT_IN_NONPAGED_AREA, and it mentions that Wdf01000.sys failed. I've tried everything to fix it—troubleshooting steps, command prompts, undoing updates—nothing seems to work. I'm in desperate need of help!

2 Answers

Answered By FixItFiona On

If you're stuck in a boot loop, enter Safe Mode and look in Device Manager. You can either remove the Bluetooth driver entirely or roll it back if that option is available. This might help you regain stability and allow you to boot into Windows without crashing.

Answered By TechSavvyMaverick On

First, you should try to access Windows either normally or via Safe Mode. If you can manage that, check the C:WindowsMinidump directory for any dump files. These files help diagnose BSOD issues. Zip the folder and upload it to a file-sharing site like catbox.moe or mediafire.com. If you can only find one dump file, still upload that, and consider following a guide to set up Small Memory Dumps in the future so you can get multiple files for better analysis.

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