I've been experiencing a series of Blue Screen of Death (BSOD) errors on my PC with a Ryzen 5 5600G, MSI B550 motherboard, and 16GB of RAM. It started with errors like WHEA_UNCORRECTABLE_ERROR and MEMORY_MANAGEMENT, and just today, I got a KERNEL_DATA_INPAGE BSOD. The crashes usually happen when I'm browsing with many tabs open in Chrome or after a couple of hours of gaming.
I ran Memtest86+ for 8 full passes and it came back clean. Then, I checked the disk using CHKDSK, but it crashed with a WHEA_UNCORRECTABLE_ERROR at the same point every time. My SSD is an SX8200PNP, and its toolbox reported 97% "life remaining" and no SMART errors. I read that updating drivers and firmware could help, so I attempted a firmware update, but it resulted in the KERNEL_DATA_INPAGE BSOD. Now, I can't boot or repair Windows.
I've tried using a Windows bootable USB, but it doesn't detect the SSD. I also attempted to boot from an Ubuntu installation USB, which got stuck on timeouts. The BIOS recognizes the SSD, still shows it in the boot list, and the bootable USB takes an unusually long time to get going. I'm completely at a loss and would appreciate any advice, especially regarding what happened during the firmware upgrade or any steps I can take now. By the way, I also tried booting from both Windows 10 and 11 installation USBs, but neither recognizes the SSD, even though it shows up in the BIOS.
2 Answers
You should definitely look into getting those dump files from the C:WindowsMinidump folder, if you can access Windows in Safe Mode. Those files can help us analyze why the BSODs are happening. If you get your hands on them, share them through a file hosting service like catbox.moe so we can take a closer look.
It sounds like the firmware update may have corrupted your SSD. If you can't boot from another system or create a new installation, the drive could be in trouble. Have you tried getting into the BIOS without any issues? Sometimes, checking for hardware issues there can shed light. You might also want to swap in another drive if you have one available, even if it’s an old Windows installation—could be worth a shot.
Yeah, I can access the BIOS without crashes, and I have an old SATA drive from another machine. I might try hooking it up to see if I can get something to boot.