I bought a prebuilt PC from Canada Computers last December, and I'm facing a serious issue where I'm getting 1-3 blue screens of death (BSOD) every day. At first, I thought it might be a hardware problem, but now I've decided to dig a little deeper. I checked the minidump files, and it looks like there's a consistent issue (check out the link for more info: [minidump link](https://imgur.com/a/ua62Kjq)). I'm really stuck on what to do next and could use some help from anyone who has dealt with this before or can help decode the technical jargon. I'm running Windows 11, and I've uploaded the minidump files to Google Drive. If you have suggestions for better upload sites, let me know! Here's the link to my files: [download link](https://files.catbox.moe/ahrupw.zip)
3 Answers
From what you've described and the analysis of the minidumps, it looks like your crashes might be related to your Realtek wireless network adapter. I recommend checking if there are updated drivers available for it. If you can’t find any, your adapter might be outdated and it could be worth considering swapping it out for a newer Intel WiFi adapter. If you're using a LAN connection, you can likely disable the wireless adapter entirely in the device manager.
It sounds like you might need to check your minidump files for an accurate analysis of the BSODs. If you can boot into Windows normally or via Safe Mode, go to C:WindowsMinidump. Check if there are any dump files in there, zip them up, and upload them to a convenient file-sharing site like Catbox or MediaFire. It’s helpful to have multiple dump files to work with, so try to get as many as you can. You might need to adjust some settings to ensure all dumps are saved properly—check out a guide on that for more info!
If you’re worried about possible malware, make sure to check it out with a reliable anti-malware tool. You might find some useful guides on keeping your PC secure, which can help with BSOD issues too. But, your main focus should be on fixing those driver problems first!
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