I've had my PS5 for over a week now, and it keeps asking me to update the software. However, every time I try to update, I get an error message saying, "A problem occurred." I managed to use it for a while without doing the update, but now I'm unable to play online due to this issue. I've attempted to update via LAN and USB, but nothing seems to work. Does anyone have any suggestions on how to fix this?
2 Answers
If you've already restarted and cleared some storage, I’d suggest trying a factory reset as a last resort. Just make sure to back up your data first!
Have you tried restarting your PS5? Sometimes a quick reboot can clear up these software glitches.
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