Help! My Screen Turns Black When Trying to Download Ubuntu

Could it be that your internet is slow, or maybe the screen is just going to sleep? That can happen sometimes.

Honestly, it sounds like there's not enough info to pinpoint the issue. What have you done so far? Also, what kind of graphics card are you working with?

Could you share more about your steps leading up to the black screen? I'm guessing it’s not going black while downloading the .iso file but possibly after you’ve written it to a USB stick and are trying to boot from it. Which version of Ubuntu are you using, 24.04 LTS or 25.04? When you try to boot from the USB, do you see the 'Try or Install Ubuntu' menu, or is it just black? If it’s black already, let's troubleshoot. At the GRUB menu, you can press `e` to edit and then replace `quiet splash` with `loglevel=7`. This helps us see any errors. Press `Ctrl+x` to boot, and it might be useful to record it on a phone to catch any error messages. You can also try adding `nomodeset` after `quiet splash` to disable your graphics drivers temporarily. That might give us a clue if it’s a graphics-related issue.