I recently discovered that my Steam account has been hacked. At first, I didn't take it seriously because I believed I had strong security measures in place. However, after checking my account logins, I found hundreds of logins from all over the world! I've changed my password three times and my email twice, yet the intruder continues to access my account. I have now deauthorized all devices, but I'm unsure if this will stop the unauthorized access. A few months ago, I unknowingly authorized several accounts. I've even reached out to Steam support, but I'm really panicking. Will deauthorizing all accounts solve the issue, or do I need to delete my Steam account? I can tolerate losing game progress but I'm worried about my PC's security. Please help!
4 Answers
You should definitely set up the Steam Mobile Authenticator if you haven't already! It adds an extra layer of security since you'll need to confirm logins through your phone. Also, deauthorize all devices again to be safe. You might want to check your email on sites like haveibeenpwned.com to see if your credentials have been part of any data breaches and change your passwords accordingly.
Also, make sure to stay on top of your security measures in the future!
It's crucial to deauthorize all devices and log in from your own. After changing emails and passwords, definitely link your phone number and set up that authenticator app. Don't just change passwords; they might still be compromised! Ensure you're altering passwords everywhere, as there might be a leak elsewhere. Lastly, make sure your devices are virus-free by running scans on all of them.
That many logins is alarming! Have you checked for VPNs or any odd settings that might suggest unauthorized access? Also, ensure that your passwords have been unique and not reused. Password managers can really help you create strong, varied passwords for all your accounts.
Have you enabled Steam Guard? If not, you should do that immediately! Change your password using a device that you believe is secure, and make sure to remove any suspicious APIs associated with your account. Running an antivirus scan is also a must—MalwareBytes is highly recommended for this kind of scan.
That's a good idea! I didn’t know about that site, thanks for the tip!