I recently experienced a frustrating issue with my Windows 11 PC. While playing a game, my system froze, but I could still hear my friend's voice in the call, even though he couldn't hear me. To fix the freeze, I had to restart the PC using the physical button. After rebooting, when I tried to use the Windows key, nothing happened, but the Win+G combination worked and opened the game bar just fine. However, whenever I try to access the settings, it opens for just a moment before closing again. I can still use my PC for most things, but switching monitors during gaming is problematic because the Windows key only lets me switch but won't display anything. I've attempted several restarts, including a hard reset and safe mode, but nothing seems to bring it back to normal. I suspect that Windows might be corrupted somehow, but I'm unsure why. Any advice on how to fix this issue would be great! Here are my system specs for reference: 13600kf processor, 32GB DDR4 RAM, AMD 6800 GPU, 2TB 990 Pro SSD, and 1TB 990 Evo Plus SSD.
3 Answers
It sounds like something in Windows got messed up due to that hard restart, especially related to the start menu. It might not be your keyboard, so I recommend trying to open Command Prompt or PowerShell as admin through another method. Run the commands 'sfc /scannow' followed by 'dism /online /cleanup-image /restorehealth'. Just a tip—does 'Win + R' open the run box for you? If it does, you can type 'cmd' in there to open it without any issues.
If those steps didn’t help, it’s possible your installation is corrupted. Have you tried using the recovery options? You can also check to see if you've got a restore point enabled before the issue happened. If all else fails, a clean installation might be your best bet, though I understand it's a last resort!
Glad to hear 'Win + R' works! I’d try running those commands from the previous answer again. If the System File Checker didn’t find any issues, you might want to check the DISM command as well. Make sure you're running DISM first, as running it after SFC may not fix anything.
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