Hey everyone! I've been having issues with my PC since I got it earlier this year. It crashes unexpectedly, showing the blue screen of death before restarting. This happens while I'm gaming or just casually browsing on YouTube. Some days, I might experience several crashes, while on others, it runs smoothly for weeks. If you need any specific info, just let me know. I've shared my specs and error logs, and I noticed that my CPU and GPU temps are usually below 52°C. Just a heads up, my secondary SSD is from my old computer and might be a refurbished unit. Could this be causing issues?
1 Answer
First things first, you should gather the dump files from your PC which help diagnose BSOD errors. You can find them in the C:WindowsMinidump folder. If you can access Windows or Safe Mode, zip that folder and upload the files to a file-sharing service. Just a word of caution, it’s better to have several dump files to clarify the issue. If you're not sure how to access that, there are guides online that can help you configure the small memory dump settings.
Here's the link to the minidump files you mentioned: https://www.mediafire.com/file/y6hzw36jiucsiqa/Minidump.zip/file.