I'm really stressed out because I have client work due soon, and I'm dealing with some serious Windows issues. A few weeks ago, my computer started switching from dark mode to light mode by itself every couple of hours, which I thought was odd but ignored. Recently, my mouse settings also changed on their own, and today my PC restarted itself, showing a message that Windows ran into a problem. I tried going back to a previous Windows update and updated the BIOS. While Windows booted up, both my Ethernet and Wi-Fi connections were acting up, even though they showed as connected. After some digging in the BIOS, I noticed XMP was disabled and re-enabled it. When I booted back up, I still had no internet connection and started getting stuck in this reboot loop. My restore points are gone, and I'm unable to reset my PC. It won't even let me boot in safe mode! Most importantly, I'm panicked about losing my files and programs. Can anyone help me figure out where my restore points went? I've also gotten an error saying 'Automatic repair couldn't repair your PC.' I ran a malware scan with Malware Bytes, and everything seemed fine, but I'm starting to panic that there's a virus involved since my old PC was virus-free for years!
3 Answers
If you're getting that 'two Windows installations' message, it might mean that you have an extra partition or a remnant from a previous install. When it asks whether to add it to the boot list, you could try saying 'No.' This way, it won't interfere with your current installation. To be safe, if you can, check how many partitions you have in your disk management before proceeding.
When you're in the advanced options menu, try running these commands in the command prompt:
- bootrec /fixmbr
- bootrec /fixboot (if you get 'Access Denied,' try the command bootsect /nt60 sys)
- bootrec /rebuildbcd
This should help you bypass the automatic repair loop. Once your PC boots up, run 'sfc /scannow' to check for any file integrity issues. After that, consider running a disk check to repair any disk problems.
It sounds like your PC might have some malware issues. First, try to cut off the internet to prevent any further damage to your files. You should back up your important data onto a USB drive. If you can't boot up normally, you might be able to access your files using a bootable USB with a live OS on it, like a Linux distro. Once you've got a backup, you can reinstall Windows. Just make sure to scan your backup before restoring it to ensure it’s clean. Good luck!
Related Questions
Can't Load PhpMyadmin On After Server Update
Redirect www to non-www in Apache Conf
How To Check If Your SSL Cert Is SHA 1
Windows TrackPad Gestures