Hey everyone, I just got this new HP 255 G10 laptop that came without an operating system, so I'm trying to install Windows 11. I created a bootable USB drive for the installation, but now I'm stuck at a screen that says "Install drivers to show hardware" without any indication of which drivers I need. I've downloaded what I thought were all the necessary drivers from HP's website onto another USB drive, but they don't show up when I plug it in. Has anyone else faced this issue and know how to fix it? By the way, I heard from ChatGPT that I might need an AMD NVMe/SATA driver, but I can't find it on the HP site.
3 Answers
That's strange—when I Googled 'HP 255 G10 drivers,' I found the drivers on the official manufacturer’s website immediately. Maybe try searching more specifically or check that you're looking at the right model?
I recommend sticking with the official resources and downloads instead of relying on AI tools like ChatGPT for driver needs. The official HP website is usually the best bet for accurate and safe driver downloads.
One thing to check is whether your Windows install media is formatted as GPT instead of MBR. For this laptop, it should be set up to use UEFI firmware, and if there's a Compatibility Support Module (CSM) option in your BIOS, make sure it's turned off. This could help with driver detection during installation.
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