Help with BSOD After Monitor Turns Off on High Refresh Rates

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Asked By TechieGamer123 On

I'm dealing with a frustrating issue on my new PC build where I get a blue screen of death (BSOD) when trying to wake up the system after the display has turned off—but this happens before the system actually goes to sleep. Interestingly, this problem arises on my RTX 5090 GPU setup, and I've noticed that it only occurs at a high refresh rate of 240Hz. It also has issues when I attempt to reboot into safe mode or access the UEFI BIOS; it seems like the ports aren't reactivating properly unless I do a cold boot.

Here are some key points:
- I've tried various refresh rates: it works fine at 60Hz, both on HDMI and DisplayPort, but fails at 240Hz.
- The same GPU worked perfectly on my old Intel Z690 setup regarding sleep, display shutdown, and resume.
- I suspect it might be a hardware compatibility issue, considering everything worked well before this new AMD build.

I've done quite a bit of troubleshooting, like replacing cables, reinstalling drivers, and checking settings, but nothing seems to fix the problem. I have attached my dump files for analysis. Any thoughts or suggestions would be greatly appreciated!

3 Answers

Answered By TechSavvyChick On

It sounds like your new CPU/motherboard combo might have compatibility quirks, especially if the drivers are not optimized yet. Since it works at lower refresh rates, I'd suggest sticking to 60Hz temporarily until there's a driver update. You could also try running your system with the old RAM again to see if that changes anything.

Answered By HardwareGuru88 On

It seems like your issue might be linked to the new motherboard or how it interacts with your AMD setup, especially since everything worked fine on your previous Intel build. I'd recommend checking the BIOS settings; sometimes, default settings or specific configurations can create conflicts. Make sure your chipset drivers are fully updated too, as they're crucial for proper communication between your components.

Answered By DriverWhisperer99 On

Definitely get those dump files! They can provide valuable insight into what specifically is causing the BSOD. Once you have them, share them on a file hosting service like MediaFire. Also, try switching the refresh rate and resolution settings temporarily to see if that stabilizes your system. You might find a particular combo that circumvents the problem for now.

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