How to Resolve Mount Issues with a Toshiba External SSD in Linux

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Asked By TechieGamer92 On

I'm having trouble mounting my Toshiba external USB SSD on my Kubuntu system. It was previously working fine until my system froze while copying files, and I had to do a hard reboot. Now, when I try to mount the SSD, I get an error message indicating the requested operation has failed, mentioning issues like wrong filesystem type or a bad superblock. Interestingly, I can still access all my files on a Windows 11 machine, so the data is intact. What steps can I take to fix this issue on my Linux system?

3 Answers

Answered By GadgetGuru77 On

First, you might want to try fixing the SSD using your Windows machine. Right-click on the drive, go to Tools, and run the Repair function. Once that’s done, boot back into Kubuntu. If that doesn’t work, you can install the 'ntfs-3g' package in Kubuntu using apt, and then attempt to repair the disk with the command 'sudo ntfsfix /dev/sdb2'. This often helps with NTFS drives that are giving trouble after unexpected shutdowns.

Answered By SysAdminSophie On

Your error message sounds pretty standard for a failed mount. Make sure to do a thorough filesystem check on the drive using Windows, and always remember to safely eject the drive before unplugging it. If there’s any kind of issue detected by Linux with the NTFS drive, it'll either refuse to mount or may only mount in read-only mode to protect your files. Also, if you’re dual booting, consider disabling Windows Fast Startup, as it can cause issues with your drives.

Answered By FileFixer11 On

Thanks for your detailed answer! I managed to fix my SSD by running the repair on Windows. I’ve read about these mounting problems; should I expect them often with external NTFS drives on Linux?

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