I'm managing a fully Intune environment, and I've hit a roadblock. A user needs to delete their Bluetooth keyboard from the list of devices on Windows 11 but is blocked by a UAC prompt. It's silly that they have to submit a ticket and go through internal IT and then my managed service provider just to remove and re-add a device. I've already pushed a custom policy using OMA-URI, but that didn't work. I also tried several policies to allow Bluetooth devices and their installation, but nothing has been successful so far. Additionally, I attempted to add a registry key in HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionBluetooth, creating a DWORD value named 'AllowUserToRemoveDevice' and setting it to 1, but still no luck after rebooting. I'm out of ideas and would love to hear any workarounds or solutions others might have!
1 Answer
Bluetooth device removal shouldn't typically require a UAC elevation, so you might want to double-check your Intune profiles. There could be restrictions on adding or removing devices that you're missing. If you can get the user or the machine excepted from those restrictions, that might solve your problem.
I looked through them, and I’m not seeing anything off, but could it maybe just be a quirk with Windows 11? I've noticed some issues on my home PC too with UAC prompts.