I just got a new computer and received a code for an antivirus subscription, but I was having trouble setting it up. I contacted tech support, and they had me download some remote access software so they could fix it for me. Now I'm wondering how to check if that software is completely uninstalled and if I should be worried about any potential risks.
2 Answers
You really need to consider who you contacted for tech support. If it was a known, legitimate company like Norton, you might be fine, but remote access scams are prevalent. Always verify the website and their contact info before reaching out. To make sure the remote software is removed, go to your settings and look in the list of installed programs. If you don’t see it, you should be okay, but running a virus scan is a smart move!
First off, it’s good to be cautious. You should check your installed programs for any remote access software—common names include TeamViewer or AnyDesk. If you see it there, uninstall it immediately. Also, using Microsoft Defender, you can run a full system scan to check for any leftover files or potential threats. That should help you feel a bit more secure!
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