I just got a new laptop and created a new Microsoft account, but I'm having trouble playing Roblox. It keeps telling me to check my privacy and online safety settings. The issue is that it says I'm not the adult or operator of my Microsoft family, even though I'm the only member. I already tried changing my age in the Microsoft account settings, but I still can't switch my privacy settings. What should I do?
2 Answers
It sounds like you're facing some pretty typical restrictions with Microsoft accounts. Sometimes, even if you change your age, it takes a bit of time for the system to update. You could try to remove your account from the family group and then re-add it as the adult. If that doesn't work, consider contacting Microsoft support for more help.
Another option would be to delete the family group altogether if it’s just you. You can do that by going to your account settings and navigating to the family section. Just make sure to back up any important data first!
How do I go about deleting the family group?