I'm trying to figure out if there's a way to clear a cached page on Shopify. Awhile back, I cached some of our heavier pages, including the pricing page, for performance optimization. Unbeknownst to me, our marketing team was running an A/B test that same day with all prices set to $0 to test the checkout flow. I ended up caching the $0 version, and now it's been live for 11 days! The marketing team member who did this is on leave until Thursday. I'm curious if there's any legal precedent for whether customers can keep products they obtained for $0 due to this cache issue, or am I in for some tough lessons?
4 Answers
It's crazy that this happened with no communication. You should probably look into clearing the cache as soon as possible to avoid any more surprises. And maybe next time have a better system for updates between teams!
Is this a serious question? Sounds like a prank to me! But if not, it’s definitely a gray area. You might want to consult a legal expert just to be safe.
This whole situation is pretty hilarious! But seriously, it sounds like you might need to consult with someone who knows legal stuff regarding pricing errors. Good luck!
I think it's time to consider getting an expert involved. They can help guide you through the legal implications and clear the cache for you. Maybe check Shopify's documentation on cache management, too!
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