I'm trying to factory reset my old Samsung Intensity 1 phone since I haven't used it in over 15 years. The issue is that I can't remember the user password. I've tried a few common codes like the last 4 digits of the phone number and '0000', as well as some other ones I found online. I also attempted manual hard reset combinations, such as holding the volume up and power buttons, but none of those worked. I live in Canada, which might affect the reset options available to me. Also, I can't delete the photos on the phone because they're locked behind that user code. The phone powers on and works fine; I just want to know how I can factory reset it without access to the user code.
2 Answers
Honestly, if you're just looking to wipe it clean and can't finalize the reset, maybe consider passing it on as a parts phone instead? That way, you can ensure you won't be leaving any personal data behind, and someone else might appreciate the old tech. It’s a shame, but some things don’t always have a straightforward solution when they’re that old!
Since your Samsung Intensity 1 powers on, you could try a factory reset through the phone’s settings if you're able to access them. Otherwise, many old models like this may not have a standard process for a reset without the password. You can sometimes find help through service centers, but since the phone is so old, they might not have the resources. Just be careful with any combinations that require a Google account, as that could lock you out further. Really, if you're concerned about the photos, trying to get in touch with a local service might be the safest bet.
Yeah, I agree. It might be better to check with a repair shop than to risk permanently locking the phone down. Older devices can have quirks, and they may have insight on a reset process.
I see your point. I'd rather not end up with someone else having potential access to my photos though. Maybe I'll check with a repair shop first.