I've been struggling with my Wi-Fi driver for about three hours now. It's missing from the Device Manager, and when I try to add it through the hardware installation wizard, it gets added but shows error code 31 along with a yellow hazard triangle. I've attempted to update the driver in two ways: using the "update with driver already on device" option, which results in the same error, and "find driver automatically," which fails since the Wi-Fi isn't functioning because of the driver issue. It feels like I can only fix the driver if I already have a functioning one! I'm really frustrated with Windows at this point.
3 Answers
I’ve done everything to fix this problem, including following numerous tutorials and guides. I've tried network resets, clean boots, DOS commands, and even power flushes, but nothing has worked so far.
You should try downloading the correct drivers from your motherboard's support page using a different computer. Once you have the drivers saved on a USB stick, take it to your troubled PC and run the installer from there.
It sounds like the driver you currently have is corrupted, so getting a new, working driver is key. If you can’t connect directly to the internet, consider using another device to download the driver and transfer it via USB. Alternatively, you could connect through Ethernet or even tether your phone if that's an option for you.
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