I'm facing a challenge where it seems that years of mismanagement have left my IT department with a really bad reputation. While I have a solid plan to resolve the technical issues, I'm uncertain about how to effectively win over both the stakeholders and the users. We've even experienced a few security breaches due to poor practices in the past, so I'm looking for strategies to improve things moving forward and gain their trust.
3 Answers
That’s definitely a tough spot to be in, but remember, change won’t happen overnight. Improving the IT infrastructure is a solid starting point. If you make users’ lives easier, they’ll start noticing the effort and eventually shift their perception. Just out of curiosity, are you handling this alone?
It sounds like management is a big part of the issue here. If the previous leaders are still in the picture, changing perceptions can be tough. Make sure to focus on the environment rather than individual shortcomings. I’d suggest creating a risk register to outline the major issues, prioritizing them with proposed budgets and timelines. Communicate these clearly to your manager and emphasize addressing some quick wins first. Demonstrating progress will earn you some credibility to tackle the bigger challenges later on.
Agreed! Starting with the low-hanging fruit not only shows that you're proactive but also can help improve morale.
Exactly! I think showing tangible progress with quick fixes is key. I’ve even started tracking project milestones now to keep everyone updated and involved.
It’s crucial to keep a positive perspective. Rather than blaming past management, focus on what you plan to do to improve the situation. You never know the full story; there could’ve been funding issues or political problems that made fixing things hard. When you eventually leave, someone else will interpret your work in their own way, so it's wise to maintain a constructive outlook.
Nope, I've got two co-workers. One has been around for a while and is partly responsible for the issues, and the other is really new to IT.