Hey everyone! I'm currently pursuing my master's in cloud computing, and I'm really keen on getting into system administration or sysOps. The thing is, I have zero experience in the field and I'm looking for some guidance on how to get started and learn the ropes. I understand the current IT situation, so I'm not expecting high pay just yet. Any advice would be appreciated!
3 Answers
It's tough out there with entry-level jobs, as many places want you to have experience right away. I started out at a helpdesk, providing support for executives, which was a real sink or swim experience. It helped me gain both technical skills and people skills, especially in de-escalating situations. I was able to leverage that experience into a level II SysAdmin job eventually. Many companies offer free online resources for learning too, so make sure to take advantage of those!
You'd be surprised how much you can learn just from googling your questions. Seriously, a big part of being a good SysAdmin is doing your own research. Think of it like woodworking where 90% of the work is just sanding — in sys administration, a lot of your tasks will involve digging through online resources. So, get comfortable with searching for the information you need!
Starting out in IT can seem daunting, but honestly, the helpdesk is a great place to get your feet wet. You'll learn a lot about troubleshooting and supporting users, which are key skills in system administration. Plus, it's usually an entry-level position that many companies look to fill.
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