I've been dealing with persistent prompts to log in to my Apple account for over a year now. Despite following Apple's procedures, including waiting for emails and verification codes, nothing worked. The situation has worsened after the latest update, and now I'm bombarded with login requests every five minutes. I just want to use my iPad without this hassle. Given that I'm not concerned about recovering the old account, should I create a new Apple ID using my current email and phone number, or would it be better to visit an Apple Store for assistance?
2 Answers
Totally get how frustrating that must be! Since the account is deactivated for security reasons, and you’ve tried resetting your password multiple times, visiting an Apple Store could provide some peace of mind. Just realize they might still be limited in what they can do regarding account recovery. If you choose to go for a new Apple ID, ensure that your current email and phone aren’t linked to the deactivated account to avoid more prompts!
It sounds like your Apple account might be locked or disabled. Unfortunately, Apple Store employees can’t really resolve account issues directly. Your best bet is to try using their support page linked here to see if there are any steps you might have missed. If you just want to use your iPad and don’t care about the old account, setting up a new Apple ID could be the way to go, but you might want to check if your email is tied up with the old one first.
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