I've recently had someone logs into my Microsoft account from Turkey, and despite taking security measures like switching to an authenticator app and signing out on all my devices, I received another alert that someone accessed my account again. This morning, even my authenticator app said the password was wrong, so I had to create a new password to access my account. I'm worried because I've also seen suspicious activity on my Facebook account, and I want to ensure this doesn't happen to my other accounts as well. I've checked the login activity regularly, and everything looks normal except for that initial alert. What should I do next?
2 Answers
It sounds like you might have malware that's stealing your session cookies. You should consider doing a clean reinstall of Windows using a USB stick to ensure your system is secure. If you suspect that malware could be the issue, running an antivirus scan could help, but a complete reinstall is the safest route. That way, you can start fresh and make sure there are no hidden threats. Let me know if you need instructions on how to do a reinstall!
If you're not currently using a functioning PC, it might be worth borrowing a friend's or using a local service to help you reset your system.
Ensure you're using a VPN when accessing your accounts, as this adds an extra layer of security. Plus, make sure to enable two-factor authentication (2FA) for all your accounts, not just Microsoft. This can really help in preventing unauthorized access.
To reinstall Windows 10, you can follow a step-by-step guide online. It usually involves creating a bootable USB drive and using that to install Windows from scratch.