Hey everyone, my Microsoft account was recently hacked, and after experiencing that, I contacted Microsoft through their live chat. They mentioned I would be connected to some higher-ups to resolve the issue, and I received an email from [email protected]. The way it's formatted with different text sizes and fonts made me feel a bit uneasy about it, considering it's from such a big company. Can anyone help me figure out if this email is genuine?
4 Answers
First things first, how did you start the live chat with Microsoft? Just a heads-up, it’s generally wise not to fully trust an email just because it looks like it’s from the right address. You’ve got to assess the content and context instead.
If you're really worried, the best move is to call Microsoft directly and speak with customer service.
Make sure to check the actual email address in the "From" field, not just the display name. Ensure it ends with @microsoft.com. Also, if you want to share images, you could try using imgbb for easy linking!
The email seems legit, but what you described raises some flags. A quick call to Microsoft or a text can help verify if it’s real.
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