Hey everyone! I'm really in a bind and could use some help. So, I think I might have been hacked recently and I'm pretty panicked about it. I've been receiving multiple emails about attempts to log into my accounts, which really freaked me out. I've changed my passwords and turned on two-factor authentication where I could, but I don't feel safe. Some of my accounts, like Discord and Telegram, have already been compromised, and I suspect my laptop is at fault since all this weird stuff started happening after I copied files from my old computer onto this new one. I even got a malware warning from Google regarding my Windows system.
I'm trying to figure out if I really have malware, how to safely back up my files, specifically game backups, and if my external hard drive could be infected. I've also been reading about options for resetting my PC and the best way to go about it. I'm kind of clueless when it comes to tech stuff, so I would really appreciate any advice on what steps to take next. Should I involve my dad or an IT pro, or could I handle this myself? Thanks in advance for your help!
2 Answers
From what you've described, it sounds like your accounts have been compromised due to old data coming from a possibly infected device. The good news is malware typically doesn't spread through game save files or routers, so you might be safe on that front. What’s crucial is making sure you’ve done the basics: updating passwords and enabling two-factor authentication is great. A scan with Malwarebytes should help ease your mind, and if you want to play it safe with your external drive, maybe consider scanning those files individually before backing them up.
If you're worried about malware, the best idea is to disconnect your PC from the internet to prevent any further issues. A clean install is usually the safest method to ensure everything is wiped clean, especially if strange behavior is occurring. Make sure to create installation media using another computer if possible, as this method is much safer than relying on any potentially infected restore files. If you're unsure how to do this, Microsoft has a comprehensive guide, and it does resemble setting up a new device from scratch, so don’t stress too much about that. Don't forget to scan with Malwarebytes for thoroughness, and change your passwords only from a secure, uncompromised device.
Thanks for the guidance! I’ll definitely look into that clean install option and follow those safety tips.
I really appreciate the advice! I’ll run Malwarebytes and be careful with my backups.