I'm involved in assisting elderly customers who often struggle with technology. Despite my efforts to secure their computers, scammers still find ways to access them. I've implemented several precautions such as removing administrative privileges, restricting app settings to "Microsoft Store only", uninstalling remote access tools, and disabling tools like the command prompt that scammers use. However, I'm still finding unauthorized downloads of remote access programs like LogMeIn and Ultraviewer.
I'm considering port blocking for known remote access applications and looking for ways to permanently disable Chrome's remote access features across the devices I work on. I believe it's crucial to protect senior users who are particularly vulnerable to these scams. I'm also interested in ways antivirus programs could prevent users from falling for pop-up ads. I would appreciate any suggestions that could help in safeguarding these users' computers without overwhelming them with technical jargon. Thank you!
5 Answers
Have you considered using Windows S mode? It limits the software that can be installed and might be a great option for your elderly clients. Plus, there are ways to toggle it with a registry key, giving you more control over the setup.
Education is key! It's important to teach seniors to always consult someone they trust before taking action on unexpected phone calls or emails, especially about sensitive information like bank details. By encouraging them to seek help before they respond, you can significantly reduce the chance of them falling for scams.
Using an ad blocker can make a huge difference. If they don't see the scam ads, they’re less likely to click on them. It’s a simple solution that can help keep them safe.
You could try creating restricted access accounts for them that require a password for installations. That way, they can't accidentally install something malicious without your approval.
You might want to check out software like Seraph Secure, developed by a guy who trolls scammers online. I've tried it, and it works well to block unauthorized access, though it might not catch everything. Still, it's worth a shot!
Related Questions
How To Get Your Domain Unblocked From Facebook
How To Find A String In a Directory of Files Using Linux