I'm often tasked with assisting elderly clients who aren't very tech-savvy, and it's frustrating to see them fall victim to scammers. Recently, I've taken several steps to secure their PCs, including removing administrative privileges, limiting app access to the Microsoft Store only, uninstalling remote access software, and even disabling potentially exploitable tools like command prompt and Notepad. Despite these efforts, it seems like scammers still manage to gain remote access to their computers, possibly through tools like LogMeIn and Ultraviewer. I'm wondering if blocking ports for remote access software would be effective, and how I can permanently disable Chrome's remote access feature across multiple PCs. What other methods can I employ to protect these vulnerable users from remote access and intrusive ads? I believe we need better solutions that genuinely help those who struggle with technology rather than simply telling them to learn more. Any suggestions would be greatly appreciated!
3 Answers
Installing an ad blocker can really help! By blocking those scammy ads, elderly users won't be tempted to click on them, reducing the chance of them falling for scams.
Have you tried using Windows S mode? It’s a more secure, locked-down environment that might help simplify things for your clients and reduce the risk of unauthorized software installations.
Education is key! Teach the elderly to always get a second opinion from someone they trust whenever they receive unexpected calls or emails, especially regarding personal information. They might not grasp all the technical details, but knowing they can reach out for help can prevent a lot of scams.
Yeah, I've heard about S mode! You can actually toggle it with a registry key too, despite what Microsoft claims. Set up their PCs first, then switch it on for extra security.