Hey everyone! We're dealing with a massive volume of automated alerts and general notifications flooding our inboxes. Hundreds of people in our organization are overwhelmed, receiving way more alerts than they can possibly handle. People try creating Outlook rules to manage the influx, but this system has been in place for the last 20 years. Is there a more efficient method to handle this chaos and ensure we only get meaningful notifications?
5 Answers
I totally understand your struggle! I believe in notifying only for actionable items, yet we’re facing the same issue where people just ignore most alerts or look at them days later. If it's possible, try to minimize your alerts. If that’s not part of your role, maybe just share your thoughts a couple of times and focus your efforts where they can make a difference.
Good point! Actionable alerts are really the ones that matter. If you find your alerts covering too much ground, you should definitely scale back to only what requires action.
It sounds like your alert thresholds might need a tune-up. Identify what's actually critical to monitor like temperature, CPU usage, or disk levels, and set those thresholds accordingly. If you're getting a flood of alerts for routine occurrences, it's easy to miss the important ones. You want alerts that indicate there's an actual problem, not just noise.
Exactly! Some alerts are just pointless, like those 'I passed my self-test today' messages. Unless it's a significant issue, no one needs a notification for it.
Consider collaborating with your team on which alerts are valuable. Remove the ones nobody pays attention to, and keep only the alerts that lead to necessary actions. Alerts should ideally be infrequent enough that you can address every single one.
You might also consider setting rules to auto-delete older messages depending on their relevance. This could help reduce clutter significantly.
But what if there are retention policies that require everything to be kept? We have that issue too, so even if we delete them, they're still taking up space.
I get that! I had a similar issue at an old job where I had to sift through endless alerts just to find the one that mattered. Adjusting the thresholds helped a lot.