I'm 19 years old and lost my father a few years back. He was really into tech and set up strict restrictions on our devices to keep us safe from malware. The issue now is that I don't have the admin passwords to my laptop, which was a gift to me and holds a lot of important files and games I've purchased. Every time I try to access something, it prompts me for a domain user and password that I don't have. I also have his old PC, which might have the passwords stored on it, but it's being used by my mom who doesn't know much about tech. I'd love some straightforward steps to help me lift these admin restrictions so I can install the apps I need without losing my data. I've tried changing settings on both devices, but no luck.
3 Answers
If you don't need the data, reinstalling the OS could work, but I'm guessing you want to keep everything, right? Have you checked if the BIOS is locked? If it is, that could complicate things further.
What operating system are you running on your laptop? If it's Windows 11, there are some methods to reset passwords, but it might vary in effectiveness. It's worth looking into if you haven't already.
Since Microsoft has tightened security, you might want to look into Microsoft domain administration courses. But if you reinstall the OS, you're likely wiping everything, which wouldn't be ideal.
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