I upgraded my PC last month and since early June, I've been experiencing random Blue Screen of Death (BSOD) crashes with the error code "IRQL_NOT_LESS_OR_EQUAL." I've tried updating all my drivers, including one that was missing, but that didn't help. I also scanned my RAM and everything seemed fine. The PC crashed again just an hour ago while I wasn't doing anything intensive. I attempted to use Bluescreenview but I'm not sure how to interpret the results. I've read online that it might relate to unauthorized memory usage, but I don't want to wipe my system clean if I can avoid it. I found some DMP error files too, which I shared in a zip folder.
2 Answers
You should definitely get the dump files for a better understanding of the BSOD issues. If you can start Windows normally or in Safe Mode, check the C:WindowsMinidump directory for any dump files. If you find some, copy them to your desktop, zip the folder, and upload it on a reliable file-sharing site like MediaFire or catbox.moe. Multiple dump files are more helpful, so if you only see one, make sure to follow this guide to ensure it captures more useful data next time: [TenForums Minidump Configuration](https://www.tenforums.com/tutorials/5560-configure-windows-10-create-minidump-bsod.html).
First, if your BIOS settings are functioning correctly, I recommend updating your motherboard BIOS to the latest version from the MSI site. Then, install the latest AMD Chipset Drivers specifically for your motherboard model. Just stick to the driver installer from the AMD website and avoid the others since they can sometimes cause issues on certain systems. After doing this, check to see if the crashes continue.
I hope everything is stable too! Just to confirm, if the BIOS menus are responsive without glitches, that’s a good sign. Some people suggest rolling back to an earlier BIOS version if the latest causes problems, but personally, I’d recommend using the newest one unless there are known issues with it. Just trying to get this right since losing my PC is a big deal for me!