Hello everyone! I'm having trouble getting OneDrive to sync with our company's SharePoint library on a user's machine. It gets stuck when trying to download a file, showing that it's downloading 1.4MB of 1.4MB but keeps looping without making any progress. I've already tried several troubleshooting steps including resetting and reinstalling OneDrive, running a system file check, checking for Windows updates, and restarting the machine. However, the issue persists, especially when attempting to unlink OneDrive. Any suggestions on how to resolve this would be really appreciated. Thanks!
4 Answers
I’d recommend against syncing unless you absolutely need offline access. Even after uninstalling, OneDrive folders may still hang around. Try renaming the OneDrive profile folders in the app data, then reinstalling. If that doesn’t work, logging in with a new profile might help sync things correctly.
First, clear the current sync link. Close the OneDrive client, wait for the cloud icon to disappear, and then delete the synced folder from the SharePoint listing. After that, reconnect. Also, consider using 'Add Shortcut' option rather than sync if you don’t need offline access to a lot of files. Syncing can get complicated with large numbers of files.
Funny enough, your file size reminds me of old tech troubles. Have you considered just using a different floppy disk? Just kidding! Seriously though, good luck with your sync issues!
Haha! That brought back memories! But no floppies here, just sync problems!
Instead of syncing, try using the 'Add Shortcut' option for your SharePoint library. It often helps avoid these syncing issues. Just a thought!
I think I might give that a shot. Thanks for the suggestion!
But isn't there just a difference in name? It seems like it still manages to sync the files.