I'm currently working with a college client, and we've run into a major issue—none of their computers are compatible with Windows 11 due to the lack of TPM 2.0. Every time a computer is restarted, it freezes and won't boot up. Most of these machines have had their TPM bypassed. I'm looking for advice on how to effectively manage these computers in this kind of environment. The IT manager at the college believes it's not a problem at all, and they don't plan on upgrading. For those who might have faced similar situations, how are you handling it?
3 Answers
I heard some of those older computers might have a spot for a TPM, but for a $15+ module, it might not be worth the investment, especially if they're not planning on upgrading to Windows 11 anyway. What's your take on that?
They really don’t have too many good options left. They could keep using Windows 10 until the extended support ends, switch to Linux, invest in new machines, or just keep rolling as they are now. What's the main focus of the college? Are they more tech-savvy or do they rely heavily on specific software?
Have you considered if these computers can work with some add-on TPM 2.0 modules? Depending on their usage, it might make sense to isolate them on a VLAN without internet access and stick with Windows 10 for now. If they lean more towards web-based applications, maybe using ChromeOS Flex could be a way to avoid ransomware issues. Alternatively, you could explore Linux or set them up as thick clients pointing to a terminal server. Ultimately, it sounds like this is more of a management issue than a tech one, so your account manager should have a chat with them about future upgrades.
They're mainly being used in classrooms for nursing students and staff with decent HP laptops. The machines are Dell PCs, model 9020.
It's definitely in the education sector, primarily for nursing programs.