Hey everyone! My laptop crashed and now it won't boot up. I decided to try Linux Mint, so I created a bootable USB to access my files. I can see my main hard drive using the command 'lsblk', but I can't find it in the Linux file system. Is there a way to access my Windows files so I can back them up to an external hard drive before I send the laptop for repairs? Also, when I first boot into Linux Mint, there's an option that says 'Install Linux Mint'—do I need to click that to install it? Thanks a ton for any help! I've definitely learned my lesson about backups!
3 Answers
You should open the file manager by clicking on the folder icon in the taskbar. On the left side, you might see your Windows drive listed, just greyed out. If you click on it, you may be able to mount it and access your files to back them up. If you're having trouble, feel free to ask for more help!
Check if your drive is formatted as NTFS. If it is and you're having issues, you might want to try Ubuntu 22.04 instead. It's known for better NTFS support. Just boot from an Ubuntu USB and see if you can access your Windows files from there. Let me know if you decide to try that!
You might need the NTFS driver to access your Windows files. Once you have that, you can mount the drive and transfer your files. If you’re not sure how to get the NTFS driver, I can help with that!
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