Has anyone else experienced an issue with the 'Intel - Extension - 2.1.10103.24' update on Windows 11? I've encountered this with three users where it continuously tries to install, requests a reboot, and then fails. I've already attempted clearing the Windows Update cache, restarting the BITS and Windows Update services, using the Microsoft's show/hide updates tool, running the Windows 11 update troubleshooter, and checking for any driver issues in device manager. We use Autopatch for our Windows updates but I can't locate this particular driver in the driver list. If anyone has other suggestions, I'd really appreciate it!
7 Answers
I have had Microsoft tachinae remove 2.1.103.24 for me spent about 30mins going through all files finally removed file. But this week file has come back in updates the date is 16/04/2026
Our entire Dell fleet is dealing with this. Drivers are all up to date, but I’m hopeful that tomorrow being patch Tuesday will help clear things up.
My personal laptop is acting up with this too, but I haven't gotten around to fixing it yet. Seems like it's a broader issue.
I’m having the same trouble! I tried the hide tool but that update is nowhere to be found for manual installation either. It’s really starting to disrupt productivity.
Yeah, I've faced this on multiple Dell Latitude 7450 machines. They’re both trying to install the update but fail after reboot. It’s pretty frustrating!
It sounds like a driver installation problem. Have you checked your manufacturer’s website for the driver? Installing it directly from there might resolve the issue!
Yeah, I’ve looked on their website but haven’t found it listed, unfortunately.
I found the update in Microsoft’s catalog but haven’t attempted to install it yet. It seems to be listed as a 2023 update. You can check it out [here](https://www.catalog.update.microsoft.com/Search.aspx?q=2023%20framework).
Totally get it! This is becoming a real headache.