I've been having issues with my internet connection dropping repeatedly over the last few days. Then I attempted to reset my modem by unplugging it, and now it won't turn on at all. I've tried using different outlets and done all the usual troubleshooting steps, but nothing seems to work. Does this mean my modem is dead, and should I contact my ISP for a replacement?
2 Answers
If your modem won't power on at all, it's likely time for a swap. Sounds like it’s definitely not working if you’ve tried everything and it’s still dead! Just reach out to your ISP for a replacement.
Yeah, it seems like you might have gotten a bad modem from your ISP. It can be frustrating, especially if you have to wait for an appointment to get a new one.
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