I'm not very familiar with MS365 as I mainly work as an AWS Engineer. In my company, we've disabled OWA entirely for security reasons. Now, when I try to use the New Outlook, it seems to function just like OWA, but in a desktop form. Is that accurate? Has Microsoft mentioned anything about how they plan to handle situations where OWA is disabled but they want users to switch to the New Outlook?
4 Answers
Honestly, New Outlook has a long way to go. While it’s trying to unify user experience across platforms, many features are either missing or not as handy as folks expect. Plus, if the tenant blocks OWA, then New Outlook’s going to face the same issue. Microsoft has a lot of work to do to reconcile these applications.
Let’s hope they do! Until then, I think I'm sticking to the classics.
You're spot on. New Outlook runs on the same engine as OWA and uses Electron, which some people think makes it a bit clunky. There might be some minor updates, but it lacks a lot of the advanced features that classic Outlook had. Many users find it more frustrating and some have even noted that tasks take longer with the new setup.
Totally! The classic desktop version feels so much more streamlined. Why complicate things?
Don’t even get me started on the issues with syncing. I think a lot of people are just trying to hold out until classic is phased out.
Yeah, it really seems like New Outlook is just a desktop version of OWA wrapped in a different package. A lot of folks here have noticed that there’s not much difference functionality-wise. I guess it's like how Teams and WhatsApp are transitioning to similar models. More of a convenience tool rather than something groundbreaking. Honestly, I'm sticking with Classic Outlook as long as I can, it feels more stable.
I agree. It’s frustrating how everything is becoming web-based and relying on the same tech. Classic Outlook just feels more reliable for my needs.
Right? Plus, I’ve heard that Microsoft is pushing everything into their web apps, so who knows what the future holds.
From a support perspective, New Outlook has reduced sync issues but it’s still not ready for enterprise use. Lots of core features are missing that we depend on. I recommend letting users access both for now, as they’ll need time to transition. At the same time, if they're blocking OWA, it complicates things if New Outlook is just a wrapper for it.
Exactly. It's like they want to force people into changes without really considering how it impacts daily workflows.
I feel you! My team loves classic Outlook too, and we face a ton of pushback on switching.

True, but I think if they keep adding features, it could eventually be a strong contender.