Hey everyone! I recently got a job as a Systems Analyst, which feels like a miracle considering I was applying to tons of positions. I studied sociology and have a background in programming and data analysis, but I'm pretty new to this specific role. The company is quite small with no formal IT department; it's just me and another person handling post-sales support. I'm a bit lost on where to start since the setup involves using a cheap ERP system (Zoho CRM) and Excel for everything. I worry that any changes I make might break something. What steps should I take to get up to speed and make a positive impact? Any advice would be super helpful! Thanks in advance!
5 Answers
Congrats on the new job! In a small company like yours, it's likely that you'll have various responsibilities. Embrace the opportunity to learn different aspects of the business, even if you're not an expert in everything. It's a great starting point in today's job market. Just focus on boosting your skillset, and good luck!
Make sure to never get too comfortable. Document everything you learn, and aim to solve real problems. Upgrade your skills outside your current job requirements and focus on what tech roles interest you. Stay proactive in your learning, and you'll be in a great spot down the road!
I feel you! This job is likely a stepping stone, so make the most of it. Learn the basics thoroughly, focus on automation, and improve your customer service skills while handling tasks. Most importantly, keep an eye on opportunities for growth. Here's a tip: start scripting any repetitive tasks you encounter!
You're positioned for fast learning in a small setup. Write down how things currently work, learn the ERP inside out, and look for minor fixes or automations you can implement using Python or Excel. Don't hesitate to use Google or AI when you're stuck. You've got this!
The ERP doesn't have manuals, which makes it tough, but your comment really motivates me. Thanks!
You gotta lean into Google and utilize AI tools for tailored prompts that fit your specific tasks. Start by getting familiar with the core applications your company uses. Also, document every project you take on; it'll be super useful for your resume!
That's a great idea! I've started documenting everything already. Thanks for the tip!
Thanks! I appreciate the encouragement. We'll see how things go.