I'm currently managing IT for an AI company with around 150 employees split between the UK and US. Things were manageable when we were smaller, but now it's become too chaotic. I'm still using Google Sheets to track equipment, and requests come through Slack or Jira based on who remembers the process. I end up ordering items manually via Amazon or CDW. I set up Airtable to keep track of inventory, but I often forget to update it since I'm always busy onboarding new employees.
We use Notion for our internal documentation, and finance handles the payments, but I feel like I'm the middleman for every piece of equipment, from monitors to laptops and even chairs. We've had issues with duplicate orders, late deliveries, and missing accessories — just the usual IT mess.
I'm not in the market for a huge enterprise solution; I just want something that streamlines this process without adding another system I need to constantly manage. Has anyone found a solid procurement platform that really works?
5 Answers
Have you considered setting boundaries? Maybe only handle IT hardware and let someone else manage furniture and other non-IT items. That way, you keep your focus where it needs to be without the extra chaos!
Now that sounds like the future!
Starting with a solid process is key. You need a strict checklist for onboarding and offboarding, so there are no exceptions or missed items. Automate as much as possible. Every time someone requests equipment, have that logged and tracked to avoid chaos. Building this process can really simplify your workload.
It sounds like you're in a tough spot managing all that with a growing team. A good approach is to find a system where people can self-serve, which takes the burden off you. Also, look for something that integrates well with your finance and HR tools; otherwise, it might just turn into another tool that you need to keep an eye on. Streamlined solutions can handle the whole process, making it easier for you in the long run.
Totally agree! It would be great to have something that automates many of those repetitive tasks.
What do you think about asset management software? I’ve seen some assist with these issues.
You might want to check out Setyl (setyl.com) since it targets companies of your size. It combines IT asset and software management, plus it integrates with tons of systems like Jira, HR tools, and CDW. It has features for onboarding, offboarding, and even spend tracking. I think it could really help simplify what you're doing!
Sounds interesting! Do you support inventory management? Like tracking multiple assets?
What’s your infrastructure like? Is it cloud-based?
For something more affordable, try InvGate Insight. It's budget-friendly and has great integration capabilities, but make sure it aligns well with your finance and HR tools.
Does it really integrate smoothly with the tools you use, though?
What about your experience with other asset management tools?
I can't believe we might have to get chairs with built-ins now!