My Laptop Powers On but the Screen is Still Black – Help!

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Asked By GadgetGuru88 On

I've got an MSI Cyborg laptop that was working until I experienced a blue screen crash. After restarting, my screen was frozen, and now it just displays a black screen, even though the power, backlight, and fans are all on. I've already taken apart the laptop to clean the RAM and disconnected both the main battery and the small battery. I've also tried to access the BIOS by repeatedly pressing the delete key, but no luck. I don't have a second monitor on hand at the moment, but I plan to get one after Easter. Any advice or help would be greatly appreciated!

1 Answer

Answered By TechWhiz42 On

It sounds like your laptop isn't reaching the BIOS stage. Have you tried removing the boot drive? Normally, when you do this, it should at least show the BIOS screen. Also, make sure to reseat all the cables, as a loose video cable could be causing the issue.

FixItFelix99 -

I ran into a similar problem! I couldn't get my SSD out because my screwdriver was too big, but I did reseat all the cables. Unfortunately, it didn’t help. Any other suggestions?

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