I just bought a new PC, and it started crashing while playing Counter-Strike 2. The store replaced my RAM and SSD, but the issue persists. I've been told that the problem could be tied to my ASRock motherboard. The error message I'm getting suggests that a driver can't be loaded and that I should try reinstalling the program. If this continues, they recommended reporting the problem with all my system specifications detailed. Does anyone have advice on how to fix this?
2 Answers
From what you've described, it might be your graphics card causing the crashes. Even if the rest of your hardware is new, an old GPU can sometimes struggle with newer games. If you can, try updating your drivers or even testing a different graphics card if possible.
Have you tried capturing the exact error message? It'd be helpful to see your system specs as well. Sometimes issues like these are related to GPU drivers, especially if you're using an older graphics card. Taking screenshots of the error would really help us diagnose the problem better!
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