My PC Freezes Randomly – Need Help Diagnosing the Issue

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Asked By TechieTurtle57 On

Lately, my computer has been freezing out of nowhere, and I can't do anything but hold the power button to restart it. This has been happening for a couple of weeks now. The freezing often occurs when I'm alt-tabbing, but it seems random; sometimes it runs smoothly for days, and other times it freezes multiple times in a single day. I'm not doing anything different in terms of activities; it happens whether I'm gaming or just browsing. After rebooting, I noticed some error logs in the event viewer that might help in diagnosing the problem. Here are the links to those logs: [Event Log 1](https://imgur.com/a/iAHWk07) and [Event Log 2](https://imgur.com/a/j6t6oXE).

1 Answer

Answered By SkepticalSam On

Your issue sounds frustrating! I initially thought it might be faulty RAM, but since the event viewer points elsewhere, it's worth checking your device manager. Just open it up by hitting the windows key and typing 'devmgmt.msc'. Check if any of your devices have exclamation marks by them, as that could indicate a driver issue. Sometimes, drivers can cause strange behavior like freezing.

CuriousCat92 -

I checked the device manager, and luckily, there are no exclamation marks on any devices! I'm planning to swap out the RAM tomorrow just in case, even though the errors are pointing to something else.

WhimsicalWhale78 -

I really feel for you; I'm confused as to what the issue could be. That Intel error in your logs is puzzling. It might not be the GPU, but without spare parts, the troubleshooting is tough!

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