Hey everyone, I'm reaching out because I'm really struggling with my computer. It was working perfectly fine until last week. I shut it down as usual, but when I tried to start it up the next day, I encountered a barrage of issues. I'm dealing with a constant black screen, various errors like ntoskrnl.exe and System32 driver issues, plus repeated BSODs (Blue Screen of Death) that seem to come and go. Sometimes when Windows does manage to boot, it freezes and then reboots, accompanied by BSODs. I've already swapped out the RAM, CPU, and graphics card, reset the BIOS, and even installed a fresh version of Windows on both a new SSD and HDD, but I still ran into errors during installation. I'm at my wit's end here, and any help would be greatly appreciated!
1 Answer
First thing, we need those dump files for diagnosing the BSOD issues. If you can get into Windows, or at least Safe Mode, check out C:WindowsMinidump. You'll want to look for crash log files there. If you've got them, zip the folder and upload it to a file-sharing site, maybe like catbox.moe or mediafire since Reddit tends to block certain hosts. Multiple dump files are ideal, so don't worry if you have just one—upload what you can and follow this guide to set Windows to create small memory dumps for future crashes.
Just a heads up, I couldn't even get into the system—it's been completely unresponsive!